Our goal is always 100% customer satisfaction. Here is what some of our customers are saying about their experience with Hickory Dickory Decks:
"Had a great experience with Rob H. from Hickory Dickory Decks and his builder Mitch. Very professional and my deck looks better than I ever could have imagined."
- Sylvia R, Mississauga, ON
"We had the team from Hickory Dickory Decks replace our deck in the spring of 2017. They built our first deck which was cedar and it lasted 23 years! We chose Veka for our new composite deck. It looks like wood but will last forever. The crew was amazing to work with and kept us informed of their progress throughout the build. We couldn't be happier and would recommend Hickory Dickory Decks to anyone looking for a well-designed and built-to-last deck."
- Hickory Dickory Decks customer, Carlisle, ON
"Jeremy and Chris were amazing! They are both very professional, dedicated and hard-working. There were a couple of days I was surprised they were here due to the weather. Jeremy made sure we touched base with each other every day to ensure we were happy with the progress. At the end of every day, he always asked if I had any questions. Before leaving for the day, they made sure everything was cleaned up and never left a mess (I have heard that some contractors don't clean up after themselves). I really appreciated Jeremy's input throughout the project. He brought up ideas and suggestions we would never have thought of that improved on what we had originally designed - the step leading onto the patio running the length of the deck makes it so much easier for people transitioning from the dining area to the stone patio, the eavestrough on the pavilion. If we weren't sure what decision to make, Jeremy was great; giving us the pros and cons and walking us through to make sure we made the decision that was best for us. Chris was here early every single morning and sometimes didn't leave until it started getting dark.
The quality, timing and workmanship throughout the complete project were very impressive. From our first visit with you to go over planning and design to the finished project, everything happened on schedule and as planned. You and your team walked us through and held our hands from start to finish. Being first-timers at this we were expecting some hiccups, delays and surprises; the surprise we got was that there weren't any. We couldn't have picked a better company to make our backyard dreams come true.
We asked for maintenance free, something that would last, and wanted the best backyard on the street - you delivered! Having seen the quality and workmanship that was put into the project, I know we will be enjoying our deck for many, many, many years to come.
We had a few (what started out as 4 and turned out to be 17) people over to open our new backyard and received nothing but the best of compliments. I think WOW was the first word from everyone! Apparently, our neighbours are going to spend every summer in our backyard - maybe you did too good a job!
I really can't say enough about the professionalism and quality that your company provides, or about how happy we are to have the backyard we have been dreaming of. "
- Hickory Dickory Decks customer, Binbrook, ON
"When it was time for a new deck I decided to invest fully in a no-maintenance high-quality rebuild; I didn't want to ever scrape or stain again! Since this would be far more expensive than simply replacing the original wood, it was important to find a top-notch contractor. When I met Geoff Aucoin, I informed him that while I was willing to pay for good work my standards could be extremely high. He promised not to disappoint, and he did not.
I had an idea of what I wanted but was unsure of my options. Geoff brought me samples and helped me to choose from the many material options available.
Construction started earlier than promised; Fred and Art are true professionals with extremely high standards and a professional work ethic. My daily questions and concerns were answered clearly and patiently; the project proceeded as promised and finished on time and on budget. The work area was always left neat and clean. There were a few minor issues with the railings, but they were rectified without hesitation.
The results are outstanding, and I am 100% satisfied. Since the deck faces the street appearance is important; neighbours continually stop to admire it.
Thank you, Geoff, Fred and Art, for a great result and a positive experience!
I will not hesitate to recommend HDD. "
- Hickory Dickory Decks customer, Scarborough, ON
"A very positive experience. Good communication from the whole Hickory Dickory team; from initial contact, design suggestions and multiple redraws, detailed estimate (which was adhered to), scheduling and construction. The workmanship is top-notch and will likely last longer than the house!
Thanks Tom. "
- Hickory Dickory Decks customer, Flamborough, ON