When you invest in a quality deck, you want to make sure your investment is covered.

Working with Hickory Dickory Decks, you can rest assured that you will receive the highest quality workmanship and industry-leading products, backed by the best warranties in the business.

Along with our 2-year guarantee on workmanship, the majority of the composite decking materials we install start with a 25-year residential product warranty. Hickory Dickory Decks also has a complete satisfaction guarantee that says you don’t make the final payment until completely satisfied.

We’re proud of every deck we build, and always stand behind our work!

Here are some Frequently Asked Questions that we hear from our customers.

If you don’t find an answer you are looking for, please Contact Us.

  • We stand behind our work with a two-year workmanship warranty on all custom deck construction. This warranty covers the quality of labour and installation, giving you confidence that your outdoor living space has been built by an experienced deck builder to meet high standards of durability and performance.

    Yes, most composite decking and PVC products we install include strong manufacturer warranties. These typically start at 25 years for residential applications and cover issues such as fading, staining, and structural integrity, helping protect your investment and ensure long-term performance for your custom deck. Some brands offer limited lifetime warranties guaranteeing your custom deck investment.

    This is a critical question. In our industry, most manufacturer warranties cover the material only—they will mail you a replacement board, but you are responsible for the labour cost to install it. This is the Hickory Dickory Decks advantage. We provide a 2-Year Workmanship Warranty on our labour. Beyond that, some of our composite and PVC manufacturers do offer our Hickory Dickory Decks customers extended warranties that can include covering the labour costs up to 5 years. As a large-scale franchise network, we assist our clients with manufacturer claims. While policies vary by product, we strive to ensure you aren’t just buying a product; you’re buying a relationship with a local business backed by a national brand.

    The Hickory Dickory Decks 2-Year Workmanship Warranty is non- transferable. However, some of our manufacturers allow for a one-time warranty transfer within the first 5 years of the warranty period. This allows you to hand the new buyers a guarantee, adding tangible value to your property listing. Be sure to check the manufacturer’s guidelines if this is important to you, and keep your original contract and warranty registration.

    Our satisfaction guarantee means you don’t make your final payment until you are completely satisfied with your custom deck. This approach reflects our commitment to quality and customer service, ensuring your outdoor living space meets your expectations before the project is officially completed.

    Warranty coverage depends on the source of the issue. Manufacturer warranties typically cover the replacement of defective decking materials, while our workmanship warranty covers labour related to installation issues. Together, these protections help ensure your custom deck remains safe, functional, and built to last.

    Our workmanship warranty is non-transferable; however, some decking manufacturers offer limited transfer options. In many cases, product warranties can be transferred once within the first few years, adding value to your home and providing added reassurance to future buyers of your outdoor living space.